Frequently Asked Questions

We have put the following information together based on common questions we are asked. Please Contact Us if you have a question which has not been answered on this page.

What Is A Secure Sockets Layer (SSL) Certificate

The SSL protocol is the web standard for encrypting communications between users and SSL e-commerce sites. Data sent via a SSL connection is protected by encryption, a mechanism that prevents eavesdropping and tampering with any transmitted data. SSL provides businesses and consumers with the confidence that private data sent to a web site, such as credit card numbers, are kept confidential. SSL Certificates are required to initialize an SSL session.

Customers know when they have an SSL session when their browser displays the little gold padlock and the address bar begins with a https rather than http. SSL Certificates can be used on web servers for internet security and mail servers such as IMAP, POP3 and SMTP for mail collection / sending security.

SSL Certificates are usually used to protect information whilst it is being entered into an online form, securing e-mail, servers and ftp.

What Browser Versions Are Compatible

Our SSL Certificates are compatible with all web browsers that support the use of SSL Certificates. The most popular include Internet Explorer 5.01+, Netscape 4.7+, Mozilla 1+, AOL 5+, Firefox, Safari and many newer Windows and Mac based browsers.

SSL Certificate Supported Browsers

How Long Does It Take To Issue The SSL Certificate

If you need an SSL Certificate right away our online ordering system ensures that you will receive it within a matter of minutes. Some orders may require manual verification due to security requirements.

Why Are SSL Direct SSL Certificates Cheaper

We've teamed up with Trustico® to be able to offer SSL Certificates as heavily discounted prices. Trustico® is one of the worlds leading SSL Certificate issuers. Our partnership with Trustico® allows us to offer SSL Certificates well below normal retail prices.

Will The SSL Certificate Work Properly

Yes! Our SSL Certificates work exactly the same way as full priced SSL Certificates. There is absolutely no difference between purchasing an SSL Certificate from SSL Direct, except we're cheaper!

Why Do You Only Offer PayPal Payments

PayPal is safe, secure and easy to use. We're able to offer cheaper prices as we've teamed up with PayPal as our preferred payments partner which reduces the fees and charges that we would normally incur from traditional banking facilities.

RapidSSL® For $12.99

When processing low levels of e-commerce transactions there is no reason to pay more. Technically, RapidSSL® is exactly the same SSL Certificate for less!

QuickSSL® Premium

Upgrade to QuickSSL® Premium and get the added benefit of a Dynamic Site Seal for your website and the assurance of a $100,000 Warranty. Only $49.99!

Pay With PayPal

We've teamed up with PayPal so you can pay for your SSL Certificate quickly and securerly. This partnership allows us to offer great savings across our product range.

Backed By Trustico®

There's plenty of risk out there, so we've teamed up with Trustico® as our technology and solution provider - well known globally as a leader in online security solutions.